Shipping policy

At AKTSARTSTUDIO, we aim to ensure your order is packed and shipped with care. However, once your order has been handed over to the shipping carrier, the responsibility for delivery lies with them.

📦 Lost or Missing Packages

• AKTSARTSTUDIO is not responsible for any packages that are lost, delayed, or undelivered after being shipped.

• Once your order leaves our hands and tracking information is provided, it is the carrier’s responsibility to complete delivery.

• We do not issue refunds or accept returns for packages lost in transit.

We recommend contacting the shipping carrier directly with your tracking number if your package appears to be lost or has not been delivered as expected.

By placing an order, you acknowledge and agree to this shipping policy.