Refund policy

Thank you for shopping with AKTSARTSTUDIO!
Please read our policy carefully before making a purchase.

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🔁 Returns & Refunds

• We only accept returns or issue refunds if the item you received is faulty or damaged.

• If your item is faulty, you must contact us within 7 days of delivery and provide clear photos of the issue.

• All returns must be approved before being sent back.

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📦 Lost or Missing Packages

• AKTSARTSTUDIO is not responsible for any lost, delayed, or undelivered packages once they have been handed over to the shipping carrier.

• We provide tracking information once your order ships. If your package is marked as delivered or goes missing during transit, we are not liable.

• No refunds or returns will be issued for lost packages.

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⚠️ Additional Information

• Returned items must be in their original condition and packaging.

• We do not accept returns or issue refunds for change of mind or if incorrect shipping information was provided by the customer.

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By placing an order with AKTSARTSTUDIO, you agree to these terms.